Returns & Exchanges
At Coopers Rural & Hardware, we stand behind the quality of our supplies and equipment. If you are not completely satisfied with your purchase, you can return most items within 30 days for an exchange or a full refund.
Verify Eligibility
Ensure the item is in its original condition, unused, and includes all original packaging and proof of purchase.
Contact Support
Reach out to our customer service team via email or visit our physical storefront to initiate a return authorization.
Package Your Item
Securely pack the products to prevent damage during transit and include a copy of your receipt or order confirmation inside.
Receive Refund or Exchange
Once we receive and inspect your return, we will process your refund to the original payment method or arrange for a replacement item.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing